rev. Jan 2026

FACTS — WHAT DOES MURAL NETWORKS DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• Social Security number and income

• Account balances and payment history

• Transaction history and account transactions

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. Below are the reasons financial companies can share customers’ personal information, the reasons Mural Networks chooses to share, and whether you can limit this sharing.

Reasons we can share your personal information

• For everyday business purposes (such as processing transactions, maintaining accounts, responding to court orders and legal investigations, or reporting to credit bureaus): Mural Networks shares this information. You cannot limit this sharing.

• For marketing purposes (to offer our products and services): Mural Networks shares this information. You cannot limit this sharing.

• For joint marketing with other financial companies: Mural Networks does not share this information.

• For affiliates’ everyday business purposes (information about your transactions and experiences): Mural Networks shares this information. You cannot limit this sharing.

• For affiliates’ everyday business purposes (information about your creditworthiness): Mural Networks does not share this information.

• For affiliates to market to you: Mural Networks does not share this information.

• For nonaffiliates to market to you: Mural Networks does not share this information.

Questions?

Go to https://muralpay.com or email your inquiry to: compliance@muralpay.com

Who we are

Who is providing this notice?

This privacy notice is provided by Mural Networks, Inc.

What we do

How does Mural Networks protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Mural Networks collect my personal information?

We collect your personal information when you:

• open an account

• give us your contact information

• provide account information

• tell us who receives the money

• tell us where to send the money

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

• sharing for affiliates’ everyday business purposes—information about your creditworthiness

• affiliates from using your information to market to you

• sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates:

Companies related by common ownership or control. They can be financial and nonfinancial companies.

• Our affiliates include Mural Technologies, Inc.

Nonaffiliates:

Companies not related by common ownership or control. They can be financial and non-financial companies.

• Nonaffiliates with which we share personal information include service providers that perform services or functions on our behalf.

Joint Marketing:

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

• Mural Networks, Inc. doesn’t jointly market.

Other Important Information

• For California residents: We will not share information we collect about you with nonaffiliated third parties, except as permitted by law.

• For Nevada residents: Notice provided pursuant to state law. To be placed on our internal Do Not Call List, call +1 (985) 240-5782 or email your request to: support@muralpay.com. For more information, contact the Bureau of Consumer Protection, Office of the Nevada Attorney General.

• For Vermont residents: We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal, financial, credit, or health information to nonaffiliated third parties for marketing, except as permitted by Vermont law.

• Telephone Communications: All telephone communications with us or our authorized agents may be monitored or recorded.